PRIVACY POLICY

INTRODUCTION

This Privacy Policy explains how TIE Properties Inc. collects, uses, and protects personal information.

We are committed to protecting your privacy and providing transparency regarding how information is handled.

INFORMATION WE COLLECT

We may collect information that you voluntarily provide through our website, contact forms, inquiries, service engagements, and communications.

This may include your name, company name, email address, phone number, project information, service interests, and other information you choose to provide.

When you interact with our SMS services, we may collect your phone number, name if voluntarily provided or associated with your phone number in our system, message content, SMS opt-in and opt-out status, and the date and time of messages.

HOW WE USE PERSONAL INFORMATION

We may use personal information to respond to inquiries, communicate with clients and prospective clients, provide and administer services, provide customer support, process transactions, manage communications and preferences, and maintain and improve our website and business operations.

Personal information collected through our SMS services is used for purposes related to SMS communication, including sending important notifications, updates, and confirmations, responding to inquiries, providing customer support, and managing opt-in and opt-out preferences.

SMS INFORMATION SHARING

We take your privacy seriously. We do not sell, rent, or share your personal information collected through our SMS services with third parties for their own marketing purposes.

SMS consent is not shared with third parties.

Information may be disclosed when reasonably necessary to provide the requested services, operate our communications systems, comply with applicable law, respond to legal process, protect our rights, or prevent fraud or misuse.

DATA SECURITY

We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information can be guaranteed to be completely secure.

INFORMATION RETENTION

We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, communicate with you, comply with legal obligations, resolve disputes, and enforce our agreements.

COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies or similar technologies to support website functionality, understand website usage, maintain security, and improve the user experience.

You may be able to adjust cookie settings through your browser.

THIRD-PARTY SERVICES

Our website or business operations may use third-party technology and service providers to support functions such as website hosting, payment processing, communications, analytics, or other business services.

These providers may process information as necessary to provide services to us and are expected to handle information in accordance with applicable requirements.

PAYMENT INFORMATION

If payments are processed through a third-party payment processor, payment information may be collected and processed directly by that provider.

TIE Properties Inc. does not need to receive or store complete payment card information when the payment processor handles the transaction.

YOUR CHOICES

You may contact us to request information about the personal information we maintain about you, subject to applicable law and reasonable verification requirements.

You may also request correction of inaccurate information where appropriate.

You may withdraw your consent to SMS communications at any time by replying STOP. Withdrawal of SMS consent does not affect the lawfulness of communications or processing that occurred before withdrawal.

CHILDREN'S PRIVACY

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

POLICY CHANGES

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or legal requirements.

Changes will become effective when the updated Privacy Policy is posted on the website unless otherwise required by law.